Who it is for
Chinese sellers of products that need local installation — flat-pack furniture, lighting, smart locks, home monitoring, some sanitary ware and hardware — who want installation bundled into their own sales promise without building a local service team.
What usually goes wrong
For these products, the sale is only the start. Buyers who cannot install, install wrongly or find parts missing turn into returns and bad reviews; with no dispatchable technicians and no acceptance records, the seller ends up refunding.
What is included
Coverage confirmed by city and category
Scheduling and buyer communication (time, address, floor, lift)
On-site measuring for made-to-measure items
Assembly, installation, wiring (qualified personnel only) and commissioning
Arrival and completion photos, buyer acceptance record
Fault and warranty log, cost settlement
Project process
Week 1
Category and cityConfirm product type, installation instructions, safety and electrical requirements, target cities
Week 2
Coverage and qualificationVerify local qualifications and coverage; state clearly what cannot be taken on
Week 3
Pilot dispatchRun a small batch through scheduling, attendance, acceptance and settlement
Week 4 onward
Regular serviceSchedule by city and volume; decline clearly beyond coverage
Ongoing
Quality reviewAdjust dispatch partners based on rework rate and acceptance issues
Deliverables
Booking confirmation and buyer communication log
Technician attendance record
Installation completion photos
Buyer acceptance confirmation
Fault and warranty log
Dispatch and material cost settlement
What you get
The seller can put installation into its own sales promise without hiring locally; every job leaves photos and an acceptance record, so return disputes have evidence. Service is piloting city by city, and orders outside coverage are declined outright.