- Coverage
- 马尼拉大都会(客服、退换货、仓配协调);安装按城市试点
- Response
- 方案咨询:工作日 1 小时内首次回应
- Delivery terms
- 工单量、响应时段、升级路径与报表频率在服务确认单中约定
- Pricing basis
- 仓储按体积/托盘计费,操作按单计费;具体以合作仓报价为准
- Capability status
- In set-up · enquiry open Not yet operational; scoping and partner matching only
Current status — read this first
We do not operate our own warehouse and do not claim nationwide coverage. What this module provides today is:
- Fulfilment design (whether to hold stock, where, and what it costs);
- Matching and price comparison with local third-party warehouses and fulfilment providers;
- Once onboarded, coordination of inbound counts, stock ledger and exception follow-up.
If service depends on an existing partner warehouse, the service confirmation states the warehouse name, location, liability split and fees. No specific outbound lead time is promised before that is signed.
Who it is for
Sellers whose volume now justifies local stocking but who do not want to lease space and hire; or merchants who already have a Philippine warehouse but lack ledger discipline on stock and exceptions.
What we do (once scoped)
- Inbound: receiving counts, appearance and quantity checks, put-away and location registration;
- Inventory ledger: available / reserved / damaged stock, periodic counts, variance notes;
- Order fulfilment: pick, pack, label, handover to carrier;
- Reverse logistics: returns to warehouse, inspection, restock or disposition;
- Exceptions: shortages, damage, wrong items, delays — recorded and escalated.
Deliverables
Inbound records, inventory reports, outbound and handover data, exception log, returns status table.
Boundaries
- Storage liability, damage compensation and insurance are defined in the agreement with the warehouse operator; we do not assume statutory custody liability;
- No "nationwide next-day" or any blanket lead-time promise;
- Dangerous goods, cold chain and oversized freight require separate assessment;
- Inventory investment and stocking decisions remain with the seller.
Prerequisites
SKU list, packaging and weight/volume data, monthly volume and seasonal peaks, inbound plan, goods value and insurance arrangements.
Frequently asked
Do you only cover the Philippines?
Our local execution capability is currently concentrated in the Philippines, our first market. China-side scoping, supply chain coordination and project management can support other markets, but local execution is assessed case by case.
How soon will someone contact me after I submit an inquiry?
Messages received during business hours are usually answered within 2 hours; complex requirements get a scoping call within one business day. Every inquiry receives a reference number and is tracked internally.
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