Delivered with partners
What we need from you收件地址与物流方式、机型清单与常见故障、配件来源与价格口径、保修与责任划分
- Coverage
- 马尼拉大都会（上门检修、到店维修）；宿务、达沃、八打雁按项目评估
- Response
- 收件后 1 个工作日内完成检测并回报结论与报价
- Delivery terms
- 上门与收件排期、检测时限、报价有效期、配件等待周期在确认单中约定
- Pricing basis
- 检测费 + 维修工时与配件费；批量寄修按月结算，检测后放弃维修的只收检测费
- Capability status
- Delivered with partners Executed by local partners, coordinated and quality-tracked by LINODA
When it applies
- Movable small items: small appliances, lighting, hardware, electronic accessories, single smart devices;
- E-commerce returns needing a "can this be repaired and resold" judgement at batch scale;
- Items too cheap to ship back to China but too valuable to scrap;
- Disputed items needing local inspection evidence within the warranty period.
What we do
- Receiving and logging: model, serial, source (buyer drop-off or seller shipment) and fault description per item;
- Testing: appearance, accessory completeness, function and power-on tests, photographed per item;
- Quotation: fault cause, repair plan and cost, pending seller authorisation;
- Repair: repair or parts replacement after authorisation, with parts source and price listed separately;
- Return: to buyer, back to seller or into stock per instruction, with the repair record;
- Batch ledger: item-by-item status tracking for consolidated shipments.
Deliverables
- Receiving log (model, serial, source, fault description);
- Per-item test records and photographs;
- Quotation and authorisation record;
- Repair record (parts replaced, labour, outcome);
- Return and logistics details, batch status ledger.
Boundaries
- Drop-off repair happens at a fixed repair point; collection and delivery is arranged separately as an on-site service;
- Testing means appearance and basic function, not a factory quality report; instrument-level testing is stated in advance;
- Post-repair life or performance is not warranted to match the original; responsibility covers the repaired part and labour only;
- Where parts are unavailable, repair is uneconomic or beyond capability, we report and recommend disposition rather than forcing a repair;
- Special categories (food, pharmaceuticals, cosmetics, dangerous goods) follow local rules and may not be accepted.
Prerequisites
Receiving address and contact, logistics method and freight responsibility, model list and common faults, parts source and pricing basis, warranty and liability split, return disposition rules.
Frequently asked
Do you only cover the Philippines?
Our local execution capability is currently concentrated in the Philippines, our first market. China-side scoping, supply chain coordination and project management can support other markets, but local execution is assessed case by case.
How soon will someone contact me after I submit an inquiry?
Messages received during business hours are usually answered within 2 hours; complex requirements get a scoping call within one business day. Every inquiry receives a reference number and is tracked internally.